The healthcare quality handbook, 29th edition

The PSO also has the responsibility to review and facilitate the use of medical error information, including internal trend reports and external reporting programs and resources. The PSO works closely with Risk Manager and Quality Manager as the domains of all three frequently coincide with patient safety issues and concerns. Book description: The definitive quality management compendium--revised for the first time in a decade.

For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.

Wanting to earn credits toward CPHQ recertification? Join health care providers from long term care, acute care, and ambulatory care settings responsible for quality improvement, risk management, health information management, information technology, patient safety, infection prevention, administration, and direct care.

Thursday, October 24, from 8 a. Registration and Fees:. This stops further errors from occurring. It is only when the holes all line up one after another, that a catastrophic event occurs.

Continuing with our surgery example, a patient is brought into the surgery but:. Finally, when the patient is taken to the recovery room, the staff realizes that the surgery should have been performed on the left eye. The PSO promotes a computerized, non-punitive error reporting process throughout the organization and participates in the trend analysis, review, and investigation of identified patient safety issues as warranted.

The PSO also has the responsibility to review and facilitate the use of medical error information, including internal trend reports and external reporting programs and resources. The PSO works closely with Risk Manager and Quality Manager as the domains of all three frequently coincide with patient safety issues and concerns.